Introduction
This was a very insightful article, clearly defining the differences between customer service and customer experience. Great read!
Thank you Jim. Really appreciate your thoughtful words.
Good write up.
CX is definitely different from CS, however the latter must be a component of the former to ensure repeat customer and quintessential service.
You are right Babatunde. Thank you
This was a very insightful article, clearly defining the differences between customer service and customer experience. Great read!
Thank you Jim. Really appreciate your thoughtful words.
Good write up.
CX is definitely different from CS, however the latter must be a component of the former to ensure repeat customer and quintessential service.
You are right Babatunde. Thank you